Recreation Guest Service Attendant

Position Summary

The Recreation Attendant is responsible for supporting the daily operation of the resort’s recreation facilities and programs. This role promotes a fun, safe, and engaging environment for guests by coordinating activities, assisting with equipment, monitoring guest safety, and delivering high-quality service. The position requires strong guest interaction, adherence to safety procedures, and the ability to maintain recreation areas and equipment to brand standards.

 

Key Responsibilities

• Greet, encourage, register, and schedule guests for recreation activities while promoting a fun, relaxing, and welcoming atmosphere.
• Provide accurate information about available recreation facilities, programs, rentals, and activity schedules.
• Enforce facility rules and safety guidelines to ensure guest wellbeing and respond appropriately to emergencies following established procedures.
• Identify situations where guests may not safely participate and notify the supervisor/manager promptly.
• Clean, maintain, and inspect recreation facilities, equipment, and supplies; report defects or safety hazards.
• Process payments for rental equipment, activities, retail sales, or facility usage using appropriate systems and cash‑handling procedures.
• Communicate professionally with guests and colleagues, respond to guest needs proactively, and assist individuals with disabilities.
• Follow all company policies and safety procedures; maintain professional appearance, complete required safety training, and report accidents or incidents.
• Maintain positive working relationships with team members and support the department in achieving operational goals.
• Perform other reasonable duties as requested by Supervisors.

 

Benefits

• Exclusive staff discounts on hotel rooms, food, and beverage across all Marriott International properties for you, your family, and friends.
• Access to internationally recognized training programs and global career development opportunities.
• Employee Assistance Program supporting physical, emotional, and financial wellbeing.
• Inclusive workplace culture within the world’s largest hotel network—valuing diversity, equality, and belonging.

 

 Qualifications & Experience

• Previous experience in recreation, sports, guest services, or hospitality-related roles preferred.
• Ability to communicate clearly, professionally, and confidently with guests of all ages.
• Basic knowledge of recreation activities, safety procedures, or first aid (training provided; certification is an advantage).
• Comfortable working outdoors and performing physical tasks such as lifting, carrying, bending, and prolonged standing.
• Strong customer service skills, friendly personality, and ability to create an engaging guest experience.
• Reliable, proactive, and capable of working both independently and as part of a team.
• Must have legal working rights in Fiji.

 

Sheraton Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90 plus years. Apply now! 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.