Sr. Warehouse Manager

Department: Sales Operations Reports To: Regional Operations Manager  Travel Required: Limited or occasional travel Work Type: On-site   Why Join Community Coffee?   At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.   Position Overview   The Sr. Warehouse Manager is responsible for overseeing daily warehouse operations, equipment services staff, and inventory management while ensuring efficient replenishment, receiving, and customer service support for the sales organization. This role drives operational excellence, safety, and continuous improvement to achieve business objectives. Key Responsibilities Lead and assign work for warehouse and field service staff, ensuring tools, resources, and procedures are in place. Oversee replenishment, receiving, transfers, and inventory transactions with quality control measures for all inbound and outbound activities. Manage warehouse layout and storage design to optimize efficiency and product flow. Partner with Sales Management on product forecasting, equipment, and service needs to support business growth. Coordinate product and equipment backhauls with plants, distribution centers, and sales locations. Track and analyze key performance metrics, prepare scorecards, and make data-driven decisions to achieve targets. Review inventory reports to identify gaps, slow-moving stock, and corrective actions; conduct cycle counts and special inventories as needed. Lead continuous improvement initiatives using Lean tools (e.g., 5S, Gemba walks) and manage special projects. Ensure compliance with safety standards, enforce policies, conduct monthly safety meetings, and oversee accident reporting and prevention. Oversee security of company assets and compliance with FDA regulations and Master Cleaning Schedules. Manage annual budget preparation, monthly reporting, and expense control. Supervise and support Field Service Technicians, ensuring quality service and alignment with organizational standards. Perform root-cause analysis for inventory discrepancies and recommend corrective actions. Serve as a backup for other warehouse managers and assist in audits or cross-location support. Carry out supervisory responsibilities in line with company policies and applicable laws. May be asked to perform additional duties as necessary.   Position Requirements   High school diploma or equivalent required; bachelor’s degree in a related field preferred. 5+ years of warehouse or inventory management experience, including distribution and service operations. Valid driver’s license required; CDL may be required. Forklift certification required at hire. Proficiency with inventory management software, handheld systems, Microsoft Office (Excel, Word, Outlook); SAP experience preferred. Strong mechanical aptitude and ability to operate equipment (electric pallet jacks, forklifts). Ability to read and interpret safety rules, operating procedures, and technical manuals; capable of writing reports and correspondence. Successful completion of pre-employment physical required. Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources. Foundational Competencies   Builds Trust Continuous Learner Customer Centric Effective Communication Integrity Results Oriented   Additional Competencies Assembles Effective Teams Business Acumen Continuous Improvement Decision Making Provides Guidance   Physical Demands/Work Environment   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:    Frequently required to stand and sit; use hands to finger, handle or feel objects, tools or controls and talk or hear, climb and balance.  Occasionally required to stand; walk, reach with hands and arms, stoop, kneel, crouch or crawl.  Regularly lift and/or move up to 35 lbs.; occasionally required to lift up to 85lbs with assistance of lift or by two persons; occasionally lift/move up to 175 with lift or by two persons.     Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.  Field Sales Environment: While performing the duties of this job, the employee occasionally works near moving mechanical parts; in high, precarious places; and in outside weather conditions and is occasionally exposed to fumes or airborne particles; The noise level in the work environment is usually moderate but may be moderately loud in warehouse areas.          Our Values   Champion People Inspire Creativity Wow Our Customers Serve Our Communities Win Together