Customer Service Representative

The VITAS Healthcare CCC Customer Service Representative is a customer service professional who handles incoming phone calls and seeks to create a positive experience for each caller. The CCC Customer Service Representative actively listens to callers in order to understand the reason for their call, address all questions or concerns and provide an accurate and efficient response. They are polite, reliable, knowledgeable, and adaptable. The CCC Customer Service Representative interacts with patients, families, referral sources and other customers to enable the start of care for VITAS patients.