MIS & Reporting Analyst

Role Overview
We are looking for an MIS & Reporting Analyst to support our Collections team through accurate reporting, dashboard management, and data-driven insights. The role will focus on tracking collections performance, automating reports, and helping improve operational efficiency.

Key Responsibilities

• Prepare daily, weekly, and monthly collections MIS reports.
• Develop and maintain dashboards for collections KPIs.
• Monitor metrics such as recovery rates, PTP performance, contact rates, and agent productivity.
• Analyze trends and provide actionable insights to improve collections performance.
• Automate reporting processes and ensure data accuracy.
• Support ad hoc reporting and analysis requests from stakeholders.

Requirements

• 2–5 years of experience in MIS, Reporting, or Data Analytics.
• Strong proficiency in SQL and Advanced Excel.
• Experience with Power BI, Tableau, or similar BI tools.
• Strong analytical and problem-solving skills.
• Experience in Collections, Banking, Fintech, or Financial Services is preferred.