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Job Description
1355 N University Ave, Provo, UT 84604 | https://provofamilydentistry.com/
About Us
Provo Family Dentistry is a warm, friendly, and family-oriented dental practice dedicated to providing high-quality care to our community. With four doctors, Dr. Steven Flick, Dr. Gary Wilson, Dr. Tyra Neal, and Dr. Hayden Jones. We offer a comprehensive range of services, including general dentistry, implants, root canals, wisdom tooth extraction, sleep appliances, and Botox.
We pride ourselves on our supportive culture. Our team is caring, hard-working, and focused on maintaining a collaborative environment where we work together to ensure success in both production and patient care. We are looking for a reliable, team-oriented professional to join our front desk team.
The Role
We are seeking a full-time Front Desk Coordinator to be the welcoming face and voice of our practice. You will be responsible for managing the day-to-day operations of our front office, ensuring that our patients have a seamless and positive experience from the moment they call or walk through our doors.
Key Responsibilities
Provo Family Dentistry is a warm, friendly, and family-oriented dental practice dedicated to providing high-quality care to our community. With four doctors, Dr. Steven Flick, Dr. Gary Wilson, Dr. Tyra Neal, and Dr. Hayden Jones. We offer a comprehensive range of services, including general dentistry, implants, root canals, wisdom tooth extraction, sleep appliances, and Botox.
We pride ourselves on our supportive culture. Our team is caring, hard-working, and focused on maintaining a collaborative environment where we work together to ensure success in both production and patient care. We are looking for a reliable, team-oriented professional to join our front desk team.
The Role
We are seeking a full-time Front Desk Coordinator to be the welcoming face and voice of our practice. You will be responsible for managing the day-to-day operations of our front office, ensuring that our patients have a seamless and positive experience from the moment they call or walk through our doors.
Key Responsibilities
- Patient Communication: Serve as the primary point of contact for patients, handling all incoming calls with a warm and professional demeanor.
- Scheduling: Coordinate patient appointments efficiently to optimize the practice schedule.
- Financial Management: Accurately collect payments and assist with financial arrangements as needed.
- Support: Maintain a smooth workflow by collaborating closely with our clinical team and management.
- Experience: Previous experience in a dental or medical front office is preferred.
- Software: Proficiency in Dentrix is highly preferred.
- Soft Skills: You are calm under pressure, exceptionally friendly, detail-oriented, and dependable. You view teamwork as essential to success.
- Education: High school diploma or equivalent.
- Schedule: Monday – Thursday 8:00 AM – 5:00 PM, Friday 7:00 AM – 2:00 PM.
- Salary: $15.00 - $17.00 DOE
- Benefits: Dental benefits provided for employees.
- Perks: Uniforms/Scrubs provided, regular team bonuses, office parties, and catered lunches.
- Culture: We are a close-knit, supportive group. If you value a family-oriented workplace where your hard work is appreciated and rewarded, we would love to meet you.