Technical Resident Engineer

Key Responsabilities:

• Conduct quality and logistics issue support at specified customer plants in Italy, involving participation in quality meetings, complaint handling, and product inspections;
• Provide specialized support for non-compliant product analysis, component reprogramming, and functional testing at customer sites;
• Maintain detailed records of activities, including parts checked, time spent, and compliance results, to be documented in the SGAS system;
• Offer remote diagnostic support and problem-solving assistance through a hotline service, ensuring effective communication and technical guidance;
• Provide technical support and complaint handling at customer plants not regularly supported by a Technical Resident (TR), especially during high demand or special projects.

• Mother tongue Italian;
• English language knowledge;
• Vehicle mechatronics knowledge (Common Rail Pump, Injectors, Fuel Pump);
• Microsoft Office knowledge;
• Mechanical and electrical drawing knowledge;
• Basic knowledge of quality standards in the automotive sector (IATF 16949: 2016);
• Knowledge of customer procedures in production plants;
• High school diploma in the technical field or well-proofed equivalent competencies;
• Driving license type B or higher.