IT Systems Engineer

At Silverflow, we are redefining payments. As the world’s first cloud-native acquiring processor, we are replacing decades-old infrastructure with a fast, scalable, global platform. Founded in 2019, we are founder-led, venture-backed, and growing fast. With around 100 dynamic colleagues from 30 different cultures, we are on track to reach 120 people by 2027. Our platform empowers a diverse range of clients, from banks to ride sharing platforms, helping them streamline operations, enhance data insights, and deliver seamless, real-time payment experiences at scale.

We are looking for an IT systems engineer to join our team in Amsterdam!

In this role you will take full ownership of our internal IT environment. You will be the go-to person for all things IT, from setting up team devices and optimizing our SaaS landscape to keeping our office network running flawlessly. This is not just a ticket-closing job, you will collaborate closely with multiple teams such as Finance, Security and People, working in a financial tech environment. This also means you will play a crucial role in keeping our company secure, efficient, and connected. 

Are you a highly reliable and independent IT professional looking to work in a fast-paced environment? Someone who excels at prioritizing, has strong communicative and collaborative skills, and is adaptable to new challenges? Then we are looking for you! 

As part of a growing organization, you will own Silverflow’s IT operations:

• Users Lifecycle Management: Own the end-to-end onboarding and off-boarding process. Manage user identities, permissions, and regular access reviews across tools like Okta and Google Workspace.

• Device & MDM Management: Manage and troubleshoot Apple macOS devices using our MDM platform (handling blueprints, patching, and updates).

• IT Support & Operations: Provide first-line support (onsite and remote), manage software licenses, and help collect evidence for compliance audits.

• Office Network: Maintain our network infrastructure, including switches, access points, security gateways, VLAN segmentation, and 802.1x authentication.

• Continuous Improvement: Proactively find ways to automate repetitive tasks and explore new software features to make our workflows better.

No two days are the same, but here is what a possible day could look like: 

• Keeping us moving: You might start by setting up a new starter. Later, you'll help a colleague troubleshoot a tricky software issue or fix a meeting room setup before an important meeting. 

• Security & Organization: You will collaborate with the Security team to review access permissions, making sure we stick to the principle of least-privilege. You might also check in on our hardware inventory and coordinate with Finance to order new equipment.

• Network & Automation: You could spend time optimizing our office network-tweaking VLAN segmentations. And of course, if you find a repetitive task from your day, think of ways you could automate it for the future! 

You are an enthusiastic and driven professional with:

• 2–3 years of hands-on experience in an IT systems or infrastructure role.\

• Higher education level of thinking 

• Experience managing SaaS tools (Plus  if you have experience working with Okta or Google Workspace) and managing devices in an enterprise setting.

• A solid understanding of networking fundamentals (DNS, TCP/IP, DHCP) and experience with enterprise network equipment, VLANs, and network segmentation.

• Ability to explain technical concepts clearly to non-technical team members.

• Detail-oriented with good documentation and organizational skills. 

• Proficient in English language. 

• Applicants must be based in the Netherlands to apply.

As Silverflow is an office-first company, being located in the Netherlands and able to work onsite is essential for this role.

• A fun and people-first culture
  Be part of a diverse team representing 30+ nationalities. Enjoy a daily team lunch, regular padel tournaments, and memorable annual events like our Christmas Party, company birthday celebrations, and off-site trip. We believe great work happens when people also have fun together.

• Learn from the best
  Work alongside highly experienced colleagues with deep knowledge across disciplines. There’s a lot of expertise in-house and endless prospects to learn, grow, and challenge yourself.

• Room to shape your career
  With strong growth ambitions, Silverflow offers plenty of opportunities to develop your career and grow at Silverflow.

• Strong mentorship & collaboration
  Organisationally, we are a flat organization. You’ll work closely with the different departments, as well as receiving hands-on guidance from people who genuinely care about your growth and development.

• Fast-paced, friendly, and collaborative environment
  Join a team that values new ideas and initiative, and doing things the right way, while moving fast and supporting each other along the way.

Great benefits from day one

• Travel cost reimbursement

• A competitive salary with annual increases

• Stock options: share in the success you help create