Client Activation Specialist

As a Client Activation Specialist in our Scaled Business Success (SBS) team, you will be the primary point of contact for employers currently posting jobs on our platform. This is a dynamic, high-volume role where you will operate at the intersection of customer service and sales, where your focus will be to help customers successfully activate and sponsor their job postings. While current business needs emphasize live chat engagement, channel assignment (chat and/or phone) is determined by business needs and may evolve over time. You will be expected to engage customers across multiple channels, including inbound chat, inbound phone, targeted outbound phone outreach, and email to deliver consultative support and drive revenue. Your core objective is to increase the number of...