Application Engineer

Job Description:

Application Engineer – Wireless Telecom (Homeland Security)

You will be a key technical partner within the Homeland Security Sales Organization, supporting customer engagements across Police, Defense/Military and Intelligence Services.

What you’ll do (Pre-Sales / Field Engineering)

• Lead technical discovery, qualification and solution design throughout the sales cycle.
• Deliver high-impact technical demos and presentations to customers and internal teams.
• Support trade shows, conferences and key marketing events.
• Enable the sales force with training, technical collateral and product positioning.
• Drive RFP / tender technical responses and ensure technical compliance.
• Support customer evaluations, proof-of-concepts and technical onboarding.
• Monitor market trends, competitor solutions and identify new application opportunities.
• Propose integrations and alternative technical approaches to strengthen our offer.

What you bring

• Strong knowledge of cellular wireless technologies (2G/3G/4G/5G/CDMA).
• Experience delivering solutions to government security customers (Police, Defense/Military, Intelligence).
• Ability to translate customer needs into bespoke technical configurations.
• Strong technical communication and presentation skills.
• Commercial mindset and strong customer orientation.
• Thrives in a field-facing environment, with frequent customer visits and international travel.
• Eligibility and willingness to obtain a security clearance.

Nice to have

• Exposure to non-cellular wireless technologies.
• Prior experience in Armed Forces / Police / Civil Service environments.

Education: Degree in Engineering, Telecommunications or Computer Science

Experience: 5+ years in pre-sales / sales engineering (wireless telecom solutions or test & measurement systems)

Languages: Fluent in English (German and additional languages are a plus)

EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.