Technical Support Engineer 2 (Japanese-Speaking) Team Falcon

Staff Technical Support Engineer (TSE), Japanese Speaking, at Emerson T&M business, partners with customers to ensure their success through deep technical knowledge of Emerson T&M’s Products, Platforms and Systems. TSE also act as point of contact from customers to manage the issues and challenges, collaborate with internal team members to accelerate the progress to resolution. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners. TSEs also aspired to identify customer technical needs today and tomorrow that are out of scope of standard technical support and premium support services. TSEs advocate for our customers recommending Platform and System improvements to R&D, providing customer insight to sales, and make sure NI is ready to support new Products and Systems.