Cocktail Waiter/Waitress, Pre-Opening - The St. Regis London

Cocktail Waiter/Waitress

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

As Cocktail Waiter / Waitress, you will play a vital role in delivering sophisticated and memorable guest experiences within our bar and lounge. More than simply serving drinks, you will create engaging, personalised moments that reflect the elegance and charm of the St. Regis brand. This role is ideal for a confident and service‑driven professional who thrives in a luxury hospitality environment and enjoys interacting with guests.

Key Responsibilities

• Deliver attentive and personalised cocktail and beverage service to guests
• Create a welcoming and engaging atmosphere, ensuring each guest feels valued
• Take orders accurately and communicate effectively with the bar and kitchen teams
• Set up tables and ensure all service areas meet brand standards at all times
• Anticipate guest needs and respond promptly with professionalism and care
• Maintain cleanliness and organisation of service areas throughout the shift
• Support the overall flow of service by working collaboratively with the team
• Handle guest feedback and requests with a positive, solution‑focused approach
• Ensure compliance with all health, safety and company policies and procedures
• Maintain professional appearance and communication at all times

Core Competencies

We are seeking a polished and engaging individual who brings energy, professionalism and a passion for guest service. You will contribute to delivering exceptional experiences with attention to detail and a proactive approach. You should have:

• Previous experience in food and beverage service, ideally within a luxury or high‑end environment
• Strong knowledge or interest in cocktails, beverages and bar service
• Excellent interpersonal and communication skills
• A confident and personable approach to guest interaction
• Ability to work efficiently in a fast‑paced, high‑standards environment
• Strong attention to detail and commitment to quality service
• A proactive mindset, anticipating guest needs and supporting the team
• Impeccable personal presentation, reflecting a luxury brand standard
• A collaborative approach, working effectively within a team environment

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

• Competitive salary designed to recognise excellence
• Enhanced pension
• Life assurance
• Company sick pay
• Additional holiday allowance
• Access to BenefitHub's exclusive retail, wellness and travel privileges
• Friends & Family preferred rates at Marriott hotels worldwide

Career Development

• Clear pathway for internal promotions and transfers
• Cross-department training to refine your craft and broaden your expertise
• Expert-led development programmes
• Continuous learning through structured programmes
• Premium e-learning platform access
• Be part of an exclusive pre-opening experience shaping the future of the property

Wellbeing Support

• Private Medical Insurance
• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
• Food & Beverage discounts across Marriott properties
• Year-round wellbeing initiatives and wellness activities

Recognition & Appreciation

• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
• Vibrant social calendar with team events and engagement activities

*Terms and Conditions Apply

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.