
Onsite Audio Visual Maintenance Technician
Job Description
The AVI-SPL Onsite Audio Visual Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. WHO WE ARE: AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO: The AVI-SPL Onsite Audio Visual Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties and Responsibilities: Ideal candidate will be proactive and take ownership Setup/breakdown of conference spaces to meet the customers event needs Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. White glove conference room and meeting support for high profile meetings and events Candidate must have experience with Poly MTR and understand conference room configuration Digital signage experience strongly preferred Poly MTR, Biamp, Crestron experience strongly preferred Experience with Appspace, PolyLens, Microsoft Pro Portal preferred Responsible for job site documentation as needed Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, video/audio recording support Work with internal/external teams in a professional manner that reflects the values of AVI-SPL Provide client training as needed Adhere to and understand local safety standards for all site duties Setup, operate and troubleshoot various audio/video systems. Travel to various job sites as required Other duties assigned as needed WHAT WE’RE LOOKING FOR: Skills and Abilities: Effectively communicate with employees, customers and colleagues Ability to use hand and power tools in a safe and efficient manner Ability to solder & crimp connectors Ability to work and think independently and ensuring to meet deadlines Basic computer knowledge Knowledge of basic signal flow for audio, video and control Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards Education and/or Experince: Minimum of 1 – 3 years of audiovisual integration experience preferred Formal education in Electronics or related field preferred Minimum of a High School Diploma or equivalent preferred Preferred external training: AMX Intro to Networking for AV Professionals Crestron Professional Installation Exton AV Associate Certification InfoComm Quick Start to the Audio-Visual Industry InfoComm CTS General Certification Work Hours: 40 hours - Mon – Fri, be flexible to work after hours and weekends when required. WHY YOU’LL LIKE WORKING HERE: Medical benefits. 25 days paid holidays. Enjoyable and dynamic company culture. Training and professional development opportunities. AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law
WHO WE ARE: AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO: The AVI-SPL Onsite Audio Visual Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties and Responsibilities: Ideal candidate will be proactive and take ownership Setup/breakdown of conference spaces to meet the customers event needs Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. White glove conference room and meeting support for high profile meetings and events Candidate must have experience with Poly MTR and understand conference room configuration Digital signage experience strongly preferred Poly MTR, Biamp, Crestron experience strongly preferred Experience with Appspace, PolyLens, Microsoft Pro Portal preferred Responsible for job site documentation as needed Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, video/audio recording support Work with internal/external teams in a professional manner that reflects the values of AVI-SPL Provide client training as needed Adhere to and understand local safety standards for all site duties Setup, operate and troubleshoot various audio/video systems. Travel to various job sites as required Other duties assigned as needed WHAT WE’RE LOOKING FOR: Skills and Abilities: Effectively communicate with employees, customers and colleagues Ability to use hand and power tools in a safe and efficient manner Ability to solder & crimp connectors Ability to work and think independently and ensuring to meet deadlines Basic computer knowledge Knowledge of basic signal flow for audio, video and control Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL driving standards Education and/or Experince: Minimum of 1 – 3 years of audiovisual integration experience preferred Formal education in Electronics or related field preferred Minimum of a High School Diploma or equivalent preferred Preferred external training: AMX Intro to Networking for AV Professionals Crestron Professional Installation Exton AV Associate Certification InfoComm Quick Start to the Audio-Visual Industry InfoComm CTS General Certification Work Hours: 40 hours - Mon – Fri, be flexible to work after hours and weekends when required. WHY YOU’LL LIKE WORKING HERE: Medical benefits. 25 days paid holidays. Enjoyable and dynamic company culture. Training and professional development opportunities. AVI-SPL reserves the right to alter work hours and work location as deems necessary AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law