Get-e is building and scaling a SaaS product for airline crew flight and train travel, internally named Positioning Activities. It sits within Get-e's wider travel operations platform and supports airline customers with crew positioning across flights and rail.
This role owns that product end-to-end from Manila and makes the capability scalable, reliable, and commercially viable. The Product & Business Manager gives direction to a cross-functional team across product design, engineering, operations, and administration to improve workflows, automate manual processes, and build integrations with flight and train ticket providers.
We want a hands-on owner with a startup mindset and strong execution: someone who makes progress without waiting for perfect instructions, communicates clearly, and keeps stakeholders aligned through disciplined updates and decision-making.
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Job Description
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Key Responsibilities
- Drive business development for new airline and travel operator customers, in close collaboration with the sales teams.
- Own supplier and aggregator relationships commercially: negotiate contracts, manage SLAs, and ensure competitive pricing with GDS providers, NDC airlines, and rail operators.
- Translate customer needs, operational pain points, and business goals into clear product priorities.
- Lead new customer launches and manage expectations and deadlines.
- Lead product discovery and delivery for the whole platform.
- Design operational processes to handle complaints, ticket updates, and financial concerns.
- Identify operational inefficiencies and turn them into scalable product improvements.
- Improve the UX and automation of workflows for existing airline customers.
- Work closely with engineering on API integrations, booking flows, and operational fallback processes.
- Report regularly to senior leadership on business unit KPIs, commercial progress, and strategic risks.
Qualifications:
Required
- 6+ years of experience as a Product and/or Business Manager, preferably in a startup, scale-up, or operational product environment.
- Proven experience with API integrations and complex booking or transaction flows.
- Strong experience working with engineering, product design, and operational teams.
- Comfortable working close to daily operations and turning messy workflows into clear product solutions.
- Strong written and verbal communication skills in English.
- Bachelor's degree or equivalent practical experience.
Preferred
- Experience with GDS, NDC, crew planning, airline operations, or travel booking platforms.
- Experience with flight, rail, travel logistics, or workflow automation products.
Why us?
We believe in taking care of our team because when you’re at your best, so are we. Here’s what you can look forward to:
- Travel Expense and Parking Reimbursement: We’ve got your commuting costs covered. Prefer driving? We’ll handle a portion of your travel expenses and parking at the office
- Experience Our Service: Wondering why our clients rave about our cab service? You can use it twice a year yourself around the world.
- Free Snacks: Hungry? Grab some snacks and refreshments from the pantry.
- Vacation Days: Relax and recharge with 15 days of vacation each year on top of 15 days of sick leaves
- Remote Work: Hybrid working model (2 days from home), with the possibility of working 2 weeks from abroad.
Does this sound like the opportunity you’ve been waiting for? There’s only one way to find out, apply today!