Bilingual (Spanish) Patient Scheduler - Full time, daytime

  *This position requires the candidate to be bilingual in Spanish.  Shift: Monday to Friday 8:00 am – 5:00 pm Location: 8510 McAlpine Park Drive, Charlotte NC 28211   POSITION SUMMARY: The bilingual Imaging Scheduling position exists to assist bi-lingual patients the ability to schedule any related imaging appointments at multiple Carolina Imaging facilities via EPIC.   Essential Duties and Responsibilities: Schedule any CT, MRI, US, or related appointment Provides information to the patient regarding appointments, insurance, or authorization status Maintains effective documentation that applies to patient records Schedule bi-lingual patients at assigned location per EPIC schedule Various duties throughout the department   Qualifications:   Must be bilingual in Spanish Experience: 1 to 3 years in a healthcare position and/or customer service role Education High School Diploma Experience using a phone system, fax, etc.   Customer service and computer experience preferred  Proficiency with Microsoft Windows and Outlook Long periods of sitting Multitasking proficiency   Excellent communication and customer service skills Repetitive handwork  Work independently Organizational and Interpersonal skills  Travel required: 0 – 25% Lift 25lbs