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Job Description
Qualifications & Certifications-
Education
- Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).
Certifications
- Windows Server Hybrid Core Infrastructure (AZ-800) - mandatory or highly preferred.
- Windows Server Hybrid Advanced (AZ-801) - mandatory or highly preferred.
- Microsoft Certified Systems Engineer (MCSE) certification - mandatory or highly preferred.
- ITIL Foundation Certification (v4) - nice to have.
Work Experience
- 8 to 10 years of experience in technical support, system administration, or infrastructure management.
- Experience in managed services or MSP environments.
- Experience with Windows and Linux server operating systems.
- Experience working in a 24x7 technical support environment.
Working Conditions
- Remote work environment.
- Participation in a 24x7 support rotation is required.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, PF Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Day of Caring for social responsibility, Bereavement
World Wide Technology is an Equal Opportunity Employer.
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