Lead PCC - Ortho

The Lead Patient Care Coordinator (PCC) at Rich Orthodontics serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the Lead PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the Lead PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Lead Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during...