Back to jobs
Job Description
Performance Contracting Group is seeking a Claims Intake Administrator to provide administrative and operational support to the Risk & Insurance claims 995 department by ensuring timely and accurate intake, documentation, and processing of claims information. This role is responsible for receiving, reviewing, and routing claim-related documentation while maintaining organized claim files and supporting overall claims workflow efficiency.
Key Responsibilities
Receive, review, and process new claim information submitted from branch locations
Follow up with internal stakeholders to obtain complete and accurate claim documentation
Set up and maintain claim files in RMIS/Origami in accordance with established procedures
Report claims to appropriate carriers or third-party administrators (TPAs) as directed
Receive and review claims-related mail and correspondence, including medical bills, legal notices, and adjuster communications Document, attach, and properly route incoming materials within Origami or to the appropriate stakeholder
Code and process invoices, ensuring proper claim association and supporting documentation
Maintain organized and accurate claim records across systems including Origami, SharePoint, and Box
Support the claims team with administrative tasks, reporting, file management, and documentation
Salary Range: $51,300-$69,000 annual salary plus non-guaranteed annualized bonus program.
Basic Qualifications
High school diploma or equivalent required; associate degree preferred
0–2 years of experience in administrative, insurance, claims intake, data entry, or customer service roles
Prior experience processing documents, mail, invoices, or customer requests preferred
Required Skills & Competencies
Proficiency with Microsoft Office (Excel, Outlook, Word)
Ability to learn RMIS/Origami and document management systems
Strong data entry accuracy and document handling
Ability to review, classify, and route claims documentation
Strong organizational and time management skills
Ability to manage multiple tasks in a fast-paced environment
Strong attention to detail and accuracy
Clear written and verbal communication
Customer service mindset with internal partners
