Marketing Coordinator/ Community Specialist/ Manager

Location: Winchester Road Neenah, WI 54956

Job Title: Community Manager 

Duration: 5 Months (could go beyond)

· The online community manager will act as the external voice of the company and specific brands while simultaneously acting as the voice of the customers internally.

· The value lies in the community manager serving as a hub and having the ability to personally connect with the customers (humanize the company), shepherd & provide feedback to many departments internally (development, PR, marketing, legal service, tech support, digital, etc).

· The community manager is responsible for overseeing single or multiple brands within a category, and ensuring that internal & external customers receive the best and most effective, integrated and efficient Customer Experience available.

· The community manager could be responsible to communicate with multimedia communication channels when necessary including phone, email, and live chat or mobile.

· The community manager should be able to manage conversational calendars and proactively engage with customers.

· The Online Community Manager will implement the Company’s Online Community Strategy, managing engagement and interactivity with its audience, and fostering community spirit.

· This role coordinates with the internal Editorial and Marketing teams to support their respective missions, ensuring consistency in voice and cultivating a strong community around the brand.

· Should hold a Bachelor’s degree, preferably in a relevant discipline (i.e; PR, journalism, communication, marketing or other relevant areas), and/or demonstrated equivalent ability and experience in the targeted area.

· A minimum of 1-3 years of experience is typically expected in entering this position.

To discuss on this reach Himanshu Prajapat on #973-606-3290 or email your resume on himanshu.prajapat(@)collabera.com