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Job Description
Supports program and project managers and respective teams to implement organizational processes and best practices. Performs process and product evaluations (audits) to ensure compliance with established policies, processes, procedures, and applicable standards (ISO, CMMI-DEV, CMMI-SVC, ITIL, PMBoK). Must have experience and been directly involved in implementing the following frameworks: ISO 20000 and 27001, ISO 9001:2008, CMMI-DEV/CMMI-SVC Level 3, and ITIL. Evaluates software development and service performance and deliverables against process documentation, project schedule, and quality standards. Performs a variety of technical and administrative activities related to the function of QA (auditing), including, but not limited to, scheduling, checklist...
