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Receptionist - Part TIme
Gainesville, FLPosted 2 weeks ago
onsite
Job Description
Job Id:
1223
# of Openings:
1
Position Title: Front Desk Receptionist / Concierge
Position Type: Part Time 4:00pm - 8:00pm
What We Do
Oak Hammock at the University of Florida is a leading Life Plan Community in Gainesville, Florida. We offer a full continuum of health care, including independent living, assisted living, specialized memory support, and skilled nursing. Our community offers an unprecedented lifestyle of comfort and convenience with a rich array of services and amenities that are focused on optimal wellbeing.
Front Desk Receptionist/Concierge
Responsible for the daily operations of reception and concierge services, ensuring smooth function and delivering exceptional customer service to residents, visitors, and team members. This role serves as a central point of contact for communication and coordination, supporting other departments and ensuring excellent customer service in alignment with the community’s mission.
Administrative Support and Team Leadership
- Provides welcoming and excellent customer service to all residents, team members and guests. Greets and directs visitors upon arrival.
- Directs incoming phone calls and relays timely messages to the appropriate personnel.
- Answers general questions by providing accurate information.
- Provides “lost and found” services for residents.
- Serves as liaison for administrative offices and appointments.
- Maintains confidentiality of members’ personal health information.
- All other duties as assigned.
Front Desk Receptionist/Concierge Qualifications and Requirements
- High school diploma or equivalent required
- 1 year of experience in customer service, preferably in health-care environment.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Prefer knowledge of a variety of computer software applications and ability to learn.
- Strong multitasking and organizational skills, with a clear, professional speaking voice.
- Ability to work well with residents, family members, team members, and external partners.
- Must possess a valid Florida’s Driver's License and maintain a good driving record.
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