Customer Experience and Event Specialist (f/m/d)
Job Description
About the Role
We are seeking a highly organized, creative individual to help create and build experiential marketing exhibits, plan and execute high-impact customer training events that elevate the NXP brand, and deliver exceptional experiences. This role requires a strategic thinker with strong project management skills, a passion for technology, and the ability to collaborate across diverse teams.
Key Responsibilities
Manage and build immersive experience exhibits that showcase NXP’s technology in engaging and innovative ways, enhancing brand storytelling and customer engagement.
Oversee global logistics for demo and marketing material shipments.
Maintain and optimize databases to streamline global demo requests and reporting.
Develop comprehensive event briefs and project timelines aligned with strategic goals
Plan and manage all event logistics, including venue selection, contract negotiation, catering, entertainment, transportation, and on-site execution.
Coordinate cross-functional collaboration with Sales, Product, Program Management, Creative, MarCom, PR, Social Media, Web, Procurement, Finance, and Legal teams.
Manage vendor relationships, contracts, and invoice processing.
Create and deliver planning presentations and post-event reports.
Qualifications
Bachelor or Masters Degree in Marketing, Communications, Business, or a related field.
4+ years of experience in brand experience marketing or event planning, roles is a plus.
Familiarity with tech industry events and product demo coordination is a plus.
Adaptable to a fast-paced changing environment
Proven ability to manage multiple projects simultaneously under tight deadlines.
Excellent communication and presentation abilities.
Proficient with MS Office applications (Excel, PowerPoint, Word) and event database systems
Experience working in a cross-functional, global environment.
Available to travel and manage on-site event projects; lifting of heavy equipment is necessary, execute experience projects with high ethical standards in alignment with NXP policies