General Lab Service Technician
Job Description
The Opportunity:
In this role, you will report to the Territory Area Manager and will work closely with the Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location: Cambridge, MA
Shift: Monday - Friday 7:00 AM - 3:30 PM
Hourly pay range: $24 - $26
Benefits:
Health & Wellness
Comprehensive Medical, Dental, and Vision coverage
Wellness programs
Eligible for medical coverage starting Day 1
Time Off
Paid Time Off (PTO)
Company-paid holidays
Choice holidays
Financial Well-Being
Flexible Spending Account (FSA) and Health Savings Account (HSA)
Commuter benefits
401(k) retirement plan
Tuition assistance
Employee Stock Purchase Plan discount
What we’re looking for
Education:
High school diploma or equivalent; Associate degree preferred
Experience:
2+ years of experience in laboratory support, inventory, or operations role
Experience with inventory management systems and procurement processes
Ability to handle physical tasks (lifting, moving cylinders, stocking supplies)
Strong organizational and multitasking skills
Technical Skills:
Proficient in Microsoft Office and comfortable using computers
Experience with Microsoft Teams preferred
Knowledge of SAP, Oracle, Power BI, and other inventory management systems
Additional Requirements:
Experience in a biotech, pharmaceutical, or research laboratory environment
Familiarity with autoclaves, glass wash systems, and cryogenic materials (LN2)
Knowledge of lab safety regulations and GMP practices
Experience tracking and reporting operational metrics
Attention to detail and accuracy
Strong communication and follow-up skills
Problem-solving and a proactive mindset
Time management and prioritization
Ability to work independently and in a team environment
How you will thrive and create an impact
Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
Laboratory Support Operations
Perform and support glass wash operations, including collection, cleaning, drying, and redistribution of labware
Operate and maintain autoclaves, ensuring proper sterilization cycles and documentation
Maintain cleanliness and organization of lab support areas (glass wash, storage, staging areas)
Ensure lab consumables are stocked, organized, and readily accessible in designated lab areas
Inventory Management
Manage in-lab inventory of consumables (e.g., pipette tips, tubes, PPE…)
Monitor inventory levels and implement replenishment strategies to prevent stockouts
Maintain accurate inventory records using inventory management systems or tracking logs
Conduct regular cycle counts and audits to ensure inventory accuracy
Ordering & Procurement
Create and manage purchase orders for lab supplies and consumables
Track orders from placement through delivery, ensuring timely receipt
Follow up on outstanding or delayed orders with vendors and internal stakeholders
Coordinate with suppliers to ensure accurate and compliant deliveries
Supply & Material Management
Manage liquid nitrogen (LN2) tanks, including monitoring levels, refilling coordination, and safe handling
Maintain inventory and storage of compressed gas cylinders, ensuring compliance with safety regulations
Oversee dry ice procurement, storage, and distribution to lab users
Track and report key metrics, including:
Inventory levels and usage trends
Order fulfillment timelines
Stockout frequency
Safety & Compliance
Follow and enforce all lab safety protocols related to chemical handling, cryogenics, and compressed gases
Maintain compliance with applicable safety and regulatory standards (e.g., OSHA, institutional guidelines)
Participate in safety audits and training as required.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
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3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.