Job Description
[What the role is]
The job holder conducts field research, quantitative surveys, and technical analysis on illegal gambling. This work helps Tote Board build evidence-based strategies and engage stakeholders in countering illegal gambling.[What you will be working on]
Your key responsibilities will include the following:
Survey Research & Data Analysis
Design and run quantitative surveys to measure public awareness, attitudes, and behaviour related to gambling
Analyse survey data using statistical methods to identify trends and produce actionable findings
Manage the full survey lifecycle: questionnaire design, sampling, data collection, cleaning, analysis, and reporting
Prepare clear, well-structured research reports and presentations for management and stakeholders
Maintain and update research databases and tracking tools for ongoing monitoring
Field Research & Ground Sensing
Conduct face-to-face surveys and interviews with punters and members of the public at street level and gambling venues
Gather ground intelligence on illegal gambling activities, including products, operations, and punter behaviour
Plan and execute field operations safely and systematically, including logistics, route planning, and data recording
Compile and submit regular field monitoring reports with key observations and findings
Stakeholder Engagement
Build and maintain effective partnerships with law enforcement, regulatory bodies, and community partners
Facilitate information sharing to support joint efforts in countering illegal gambling
Coordinate with inter-agency counterparts on research findings, ground intelligence, and operational matters
Procedures & Compliance
Review and improve standard operating procedures for field research, survey data collection, and reporting
Ensure all research and field activities comply with data protection rules and ethical standards
Secretariat & Communications
Perform secretariat duties for inter-agency committees and working groups: prepare meeting agendas, papers, minutes, and matters arising
Draft correspondence, briefs, and reports for internal management and external stakeholders, including at senior and Chairman level
Write clear, well-structured speaker scripts and talking points for presentations and official engagements
Present research findings and updates to management, committees, and inter-agency counterparts confidently and clearly
Deploy to the field when operationally required, including evenings or weekends, to conduct ground sensing or support field operations
Procedures & Compliance
Review and improve standard operating procedures for field research, survey data collection, and reporting
Ensure all research and field activities comply with data protection rules and ethical standards
[What we are looking for]
Requirements:
Minimum a tertiary qualification in a relevant field
At least 3 years of relevant working experience. Experience in market research, data analytics, statistical modelling, or investigation/intelligence work would be an advantage
Knowledge of the local gambling landscape and relevant laws and regulations would be an advantage
Strong analytical acumen, logic building and problem-solving skills, with facility in working with numbers and data
Good written and communication skills, including report writing and presentations
Good interpersonal skills and able to manage multiple stakeholders effectively
Well-organised, able to multi-task and manage concurrent projects and deadlines
Join us and help us to achieve our compelling vision of a caring and resilient Singapore.
The successful candidate will be appointed into a position commensurate with his/her working experience.
We regret that only shortlisted candidates will be notified.