Job Description
Description
- Ensure their department’s healthcare team has the resources and tools needed to deliver the VEI Experience
- Coach team members on fundamentals of process improvement, ensuring the department is operating in an efficient and sustainable manner
- Develop, monitor, and adjust schedules according to workflow to maximize efficiency
- Make recommendations in collaboration with the service/department representative for the purchase of needed supplies and equipment
- Manage and influence department financial decisions and health
- Effectively influence behavior and lead change in a rapidly growing organization while fostering a collaborative, service-oriented culture
- Provide a comprehensive clinical onboarding training schedule for all team members
- Provide ongoing and continuous performance feedback, instruction, and follow up to team members as part of a healthy Employee Experience
- Negotiate and mediate conflict in partnership with the HR Partner
- Perform initial screening of client and referral partner concerns, and collaborate with the hospital dyad to resolve
- Provide written performance feedback and a development plan annually for each member of their healthcare team
- Attract and retain exceptional team members by providing an enriching Employee Experience that provides meaningful work, career growth, and ongoing professional development.
- Split time between clinical and administrative duties with 50% of the time spent on administrative tasks and 50% hands on clinical.
- Associate degree or a combination of equivalent college level courses and experience preferred
- Excellent interpersonal, customer service, and communication skills
- Excellent organizational skills and the ability to multi-task
- Capability to work well in a fast-paced environment
- Ability to prioritize duties and responsibilities to meet deadlines
- Highly professional and able to work with people at all levels of the organization
- Must have standard knowledge of and ability to use Microsoft Office programs including Word, Excel, PowerPoint, and Outlook
- Must be able to work a minimum of 40 hours in the hospital unless otherwise approved by the Hospital Director
- Comprehensive Health Benefits
- Vision and Dental
- HSA, FSA
- 401k with Employer Match
- Paid Time Off (PTO)
- Paid Parental Leave
- Uniform Allowance
- Employee Pet Discounts
- Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability
The Veterinary Eye Institute provides an attractive compensation and benefit package.
