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Job Purpose
The Breakdown Technician plays a crucial role in ensuring the smooth operation of vehicle tyres by promptly addressing breakdowns and performing necessary maintenance activities.
Responsibilities:
Key Performance Areas
- Breakdowns
- Respond promptly to breakdowns, this might require working outside of regular hours or being on-call.
- Travel to the designated location where a driver requires tire assistance.
- Assess the nature of the problem.
- Perform repairs on damaged tires, such as patching punctures, plugging leaks, and fixing flats.
- Replace tires if the tire damage is irreparable or unsafe for further use, replace the damaged tire with a spare tire or provide a new tire.
- Mount new or repaired tires onto the vehicle's wheel rims and ensure proper balancing to maintain vehicle stability and performance.
- Documentation
- Complete each breakdown sheet for invoicing and cross references correctly.
- Complete attendance registers according to callouts done.
- Complete tyre change slips for wheel changes and had them in timely.
- Keep record of vehicle services.
- Complete vehicle logbook correctly.
- Make sure that all overtime worked is signed by Supervisor/Manager.
- Asset Management
- Ensures safe custody of tyres, tyre bay and tyre store.
- Drive company vehicle safely.
- Ensure all equipment is in good condition in breakdown truck.
- Check stock Daily.
- Customer Care
- Advice & help customer.
- Provide friendly service.
- Take care of property assigned to you.
- Have a neat appearance.
- Health & Safety
- Adhere to health and safety standards.
- Adhere to traffic laws and regulations.
- General
- Undertake all reasonable requests and instructions, given verbally or in writing that falls within the parameters of own line of duty.
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