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Ingram Micro

Billing & Pricing Operations Analyst

Sofia, BulgariaPosted Yesterday
Full-timeonsite

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Who we are:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

We are currently seeking a highly analytical and detail-oriented professional to join our Billing & Pricing Operations team. This role is responsible for managing billing processes, pricing analysis, reconciliations, vendor coordination, and reporting. The position plays a key role in ensuring financial accuracy, driving operational efficiencies, and enabling data-driven decision-making across global operations. 

What you will do:

  • Manage billing, pricing, and reconciliations with high accuracy and compliance

  • Analyze vendor pricing, contracts, and financial data to resolve discrepancies

  • Collaborate with vendors, stakeholders, and cross-functional teams to ensure smooth operations

  • Own high-priority and complex vendor/reseller issues and drive resolution

  • Maintain data integrity across systems, regions, and stakeholders

  • Support pricing decisions, validations, and approvals

  • Generate scheduled and ad-hoc reports across multiple regions

  • Leverage advanced Excel, reporting tools, and automation for data analysis

  • Build dashboards, templates, and reporting solutions

  • Analysis of large datasets and provide data comprehension  

  • Translate business requirements into actionable insights and reporting outputs

  • Identify operational risks, inefficiencies, and improvement opportunities

  • Drive automation and continuous improvement initiatives

  • Participate in cross-functional projects to improve productivity and service quality

  • Investigate and resolve escalated issues through detailed analysis

  • Collaborate with global teams to ensure timely resolution of business-impacting issues

  • Maintain process documentation and ensure adherence to SOPs

  • Provide guidance, training, and onboarding support to team members

  • Act as a key point of contact for process-related queries 

What you will bring:

  • Bachelor’s degree in Finance, Business, Analytics, or related field 

  • 3 – 5+ years of experience in billing, pricing, financial operations, or reporting 

  • Advanced Excel skills (pivot tables, formulas, macros) 

  • Strong analytical, problem-solving, and stakeholder management skills 

  • Experience with reconciliations, financial data, and vendor operations 
     

  • SQL, Python, and data analysis capabilities are considered a plus

  • Power BI or similar BI/visualization tools

  • Experience with automation tools (Power Automate, VBA, RPA tools like UiPath) 

  • Exposure to AI/ML or intelligent automation in reporting/operations

  • Experience in Cloud Products and Vendors – Billing and Pricing 

  • Experience with CRM, ERP, or financial systems
     

  • Strong attention to detail and accuracy 

  • Collaboration and stakeholder engagement 

What we have for you:

  • Competitive salary & Bonus system? – Yes, of course!

  • Additional health insurance? – A very good one, by the way.

  • Food vouchers & Transport Allowance? – Absolutely!

  • Well-being Program & Multisport card? – We care about our health, so yes!

  • Referral and baby bonus? – No doubt about it.

  • Paid holiday days increasing in time? – Of course.

  • Company discounts, that are actually usable? – You bet!

  • Language courses? – Yes, you can easily upgrade your work language with us!

  • Free access to an online learning platform? – Yes, yes, yes.

  • Many trainings and academies, including opportunity for ACCA certification? – Obviously.

  • Great career growth and development opportunities? – Let’s see… Yes!

  • Hybrid type of work? – Absolutely!

  • Recognition awards? – Of course.

  • Trending social media accounts (TikTok, Instagram, Facebook etc.)? – go and check for yourself

  • Modern office space with free coffee and hot beverages? – And the coffee is actually good!
     

Interested? We thought so – apply now!

*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.

#LI-Hybrid #LI-VA1 #IngramMicroBulgaria

Billing & Pricing Operations Analyst at Ingram Micro | Renata