Job Description
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.
To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.
If you believe in developing a better tomorrow, read on.
About the Role
The incumbent acts as the product owner/manager, responsible for defining, prioritising and managing the product backlog to ensure delivery excellence. This includes program oversight, financial management, stakeholder engagement and customer satisfaction.He/She is accountable for the end-to-end delivery of prioritised user stories and for ensuring alignment with business processes and application systems. The role requires effective communication, coordination and influence across multiple stakeholders (including Technology teams, third-party vendors, Group and Business units).
The incumbent must demonstrate strong organisational skills, the ability to multitask in a complex environment, and strong interpersonal capabilities.
Roles and Responsibilities:
Strategic Planning (10%)
Formulate and drive the short- and mid-term strategic plans of the unit, aligned to Technology and business objectives
Drive continuous improvement within the technology portfolio under his/her purview
Participate in Technology leadership forums and ensure alignment and cascading of key messages to the team
Engage and influence business stakeholders during planning sessions to align delivery and support
Portfolio Management (10%)
Plan, manage and optimise portfolio investment and funding aligned to the backlog
Co-own business and technology OKRs for the portfolio
Manage total cost ownership for technology operating costs within the portfolio
Lead portfolio reporting, communication and stakeholder updates (e.g. OneView)
Facilitate Big Room Planning sessions for portfolio review and prioritisation
Define optimal workstreams to support delivery outcomes
Manage and influence senior stakeholders, partners and vendors to ensure consistent and effective delivery
Product Management (40%)
Drive business case development and approvals aligned to backlog priorities, maximising ROI
Own workstream planning, financial management and stability of product delivery
Define and maintain the product roadmap (quarterly)
Prioritise backlog based on business needs and evolving requirements
Manage third-party vendors to ensure delivery outcomes
Translate business and functional requirements into system solutions
Optimise and manage resource allocation across product managers and engineering teams
Delivery Management (25%)
Provide product direction, clarifications and decision-making to ensure timely delivery and alignment
Review and accept/reject deliverables based on defined criteria
Continuously refine the product backlog based on evolving business needs and feedback
Manage operating costs and capital expenditure effectively
People Development & Management (15%)
Attract, develop and retain high-performing talent to build sustainable capabilities
Set clear goals and expectations, translating strategy into actionable plans
Develop future leaders and high performers through structured learning and development
Promote a strong culture of quality, discipline and continuous improvement
Optimise resource planning and utilisation to support business demand
Coach and mentor team members on both technical and soft skills
Drive performance management and development planning aligned to strategic goals
Minimum Job Requirements:
Value Creator: Ability to align enterprise strategy with digital product roadmaps using data-driven insights
Value Creator: Ability to lead through ambiguity and navigate complex environments effectively
Business Operator: Demonstrates resilience and commitment to achieving high standards
People Developer: Ability to inspire trust, influence stakeholders and build strong team engagement
Degree in IT or related field from a recognised institution
7–8 years of experience in Product Management or Software Engineering, with 5–8 years in a supervisory role
Proven experience in delivering solutions through the software development lifecycle with strong project management discipline
Strong presentation and documentation skills (e.g. Microsoft Office tools)
Experience in delivering IT projects with strong understanding of applications, data and technology implementation
Strong communication skills, with ability to engage stakeholders across all levels (internal and external)
Analytical and problem-solving skills with an innovative mindset
Experience in the insurance domain, including product delivery and campaign launches
Independent, self-motivated and able to work effectively in a team environment
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.