Partner with the Customer Engineering leadership team in APAC to develop the organization’s strategy, becoming an integral part and a trusted advisor to the leadership team.
Drive the business forward by developing and executing initiatives to accelerate growth, and grow the business to implement initiatives in an organization.
Establish and structure the work through operational flow of business, metrics, insights, and reporting. Develop and maintain dashboards and investigative models to track business performance and provide insights.
Help run the business for the Customer Engineering organization, own key processes like business reviews and planning, and promote collaboration and standard procedures sharing within the region.
Identify opportunities to improve existing processes, and help drive up the productivity of the Customer Engineering team through quantitative analysis and the implementation of systems and tools.

Strategy and Operations Lead, Customer Engineering

Job Description