Concierge: part-time, Support building

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Work Shift

Day

Work Day(s)

Monday, Thursday, Tuesday, Wednesday

Shift Start Time

8:30 AM

3:30 PM

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

The Children’s Concierge provides errand running and information gathering services to employees in order to bring convenience to the workplace. A concierge’s main job duty is to fulfill requests placed by employees, including errand running, car services, and information gathering. This position will also serve as an information source for employees regarding internal work/life programs.

Experience

• No minimum experience required

Preferred Qualifications

• 2 years demonstrated experience in customer service, business office environment, healthcare related office, or communications center

Education

• High school diploma or equivalent

Certification Summary

• Valid GA’s driver’s license and satisfactory driving record
• Proof of vehicle insurance

Knowledge, Skills, and Abilities

• Excellent customer services skills, communication skills, and the ability to communicate well in person, in writing, and on the phone
• Must be organized and able to multi-task with a smile
• Must be able to work effectively in pressured situations and demonstrate the ability to diffuse escalating situations
• Strong problem-solving skills
• Solid math skills
• Computer skills that include Outlook Email, internet, Microsoft Word
• Self-starter with ability to work with minimal supervision
• Reliable transportation

Job Responsibilities

• Fulfills customer requests, including running errands, information research, and other personal service requests.
• Closes out daily, weekly, and monthly tasks, including customer service scores, transactions, and customer communications.
• Reconciles corporate credit card account with POS system.
• Delivers excellent customer service through timely communication, responsiveness, great organization, and ability to juggle multiple requests at one time.
• Develops and maintains positive working relationships with employees.
• Provides notary services upon request.
• Attends benefits fairs, recruiting events, and staff meetings upon request.
• Performs other duties as required.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

1575 Northeast Expy NE

Human Resources