Senior Developer ServiceNow

Passionate about ServiceNow

Bring your expertise to lead cutting-edge solutions in ITSM, GRC, HR, and beyond

Collaborate with top teams and shape innovative workflows

Elevate your career in a global, dynamic setting

Ready to make a difference

About the job Job purpose We are seeking a highly skilled and experienced Senior Developer specializing in ServiceNow platforms, including ITSM, ITOM, GRC, HR, SPM, and Interfaces

This role requires a deep understanding of ServiceNow's capabilities and the ability to challenge and collaborate with ServiceNow Solution Architects and Internal Developers from the product team

The ideal candidate will possess a rare combination of technical expertise and strategic thinking to drive innovative solutions and improvements across our ServiceNow landscape

Main missions Your

include: 1

Technical Leadership and Development Lead the design, development, and implementation of complex ServiceNow solutions

Develop and maintain high-quality, scalable, and secure ServiceNow applications

Collaborate with cross-functional teams to define, design, and ship new features

Ensure the best possible performance, quality, and responsiveness of the applications. 2

Expertise in ServiceNow Modules ITSM (IT Service Management): Develop and enhance IT service management processes and workflows

ITOM (IT Operations Management): Implement and optimize IT operations management solutions

GRC (Governance, Risk, and Compliance): Design and deploy governance, risk, and compliance frameworks

HR (Human Resources): Develop HR service delivery solutions and workflows

SPM (Strategic Portfolio Management): Implement and manage strategic portfolio management processes

Interfaces: Develop and maintain integrations with third-party systems and applications. 3

Collaboration and Innovation Challenge and collaborate with ServiceNow Solution Architects to drive innovative solutions

Work closely with Internal Developers from the product team to ensure alignment with strategic goals

Contribute to the development of best practices and standards for ServiceNow implementations. 4

Problem-Solving and Troubleshooting Diagnose and resolve complex technical issues

Provide technical support and guidance to junior developers and team members

Conduct code reviews and ensure adherence to coding standards and best practices. 5

Documentation and Training Create and maintain comprehensive documentation for all developed solutions

Provide training and mentorship to junior developers and team members

Expected skills & experience We are looking for someone with the following experience and skills: Experience Bachelor's degree in Computer Science, Information Technology, or a related field

A Master's degree is a plus

Proven experience (7+ years) in ServiceNow development, with a strong focus on ITSM, ITOM, GRC, HR, SPM, and Interfaces

Experience working in a global, multi-cultural environment

Technical skills Proficiency in JavaScript, GlideRecord, GlideAjax, and other ServiceNow scripting languages

Experience with ServiceNow APIs and integrations

Strong knowledge of ITIL frameworks and best practices

Familiarity with Agile/Scrum methodologies

Experience with version control systems (e.g., Git)

Soft skills / transversal skills Excellent problem-solving and analytical skills

Strong communication and collaboration skills

Ability to work independently and in a team environment

Proactive and innovative mindset

What we offer We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued

About the entity AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution

We are present across 17 countries with committed, highly qualified teams

We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary

At AXA Group Operations, we want to be recognized in three fields of action: State-of-the-art Data Technology to drive customer experience State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks High-Performing Global Team for stronger partnerships with AXA entities About AXA As a world-leading insurance company, we act for human progress by protecting what matters

With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community

Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us

Join AXA and you’ll feel like you belong, are included and can thrive

You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives

This is your chance to build the tomorrow you want

Know you can.