Associate Director, NA Business Partner - GBS Source to Pay

Job Description

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus.

*Benefits begin immediately upon hire for salaried employees.

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Associate Director, NA Business Partner - GBS Source to Pay at a glance...

You will be accountable for leading the end-to-end Source to Pay agenda across procurement operations, accounts payable, supplier enablement, buying channels, process governance, controls, and transformation. You will partner closely with Procurement, Finance, GBS, IT, Legal, Controllership, business stakeholders, and third-party providers to deliver a scalable, compliant, digitally enabled and user-focused Source to Pay operating model.

What's on the menu?

• Transformation and Continuous Improvement: Identify, prioritize, and deliver automation, simplification, standardization, and digital enablement opportunities that improve compliance, user experience, efficiency, and cost effectiveness.

• Stakeholder and Partner Management: Build strong relationships with business leaders, Procurement, Finance, GBS teams, suppliers, and BPO partners to resolve escalations, align priorities, and drive adoption of new ways of working.

• Process Ownership and Governance: Define and maintain standard processes, policies, controls, performance standards, and operating rhythms across the Source to Pay value chain.

• Performance, Controls and Compliance: Own KPIs, SLAs, reporting, root-cause analysis, audit readiness, control adherence, and issue resolution across Source to Pay processes.

• Technology Enablement: Partner with IT and process teams to optimize platforms such as SAP, Ariba, Concur, Xelix and related tools, ensuring process design supports data quality, automation, controls, and business outcomes.

• People Leadership: Lead and develop onshore, offshore, and partner teams, creating accountability, capability, engagement, and a continuous improvement mindset.

Recipe for Success - apply now if this sounds like you!

• I have a bachelor’s degree in finance, Accounting, Business, Supply Chain, Procurement, or a related field

• I have 10+ years of experience in Source to Pay, Procure to Pay, Procurement Operations, Accounts Payable, GBS, or shared services environments.

• I have demonstrated experience leading global, regional, hybrid, offshore, or BPO-supported teams.

• I have a strong understanding of end-to-end Source to Pay processes, including sourcing handoffs, requisitioning, purchasing, supplier onboarding, invoice management, payments, controls, and reporting.

• I have experience with SAP, Ariba, Concur, Xelix or similar procurement, ERP, AP automation, analytics, and workflow technologies.

• I have a proven ability to influence senior stakeholders, lead transformation, manage change, and deliver measurable process and service improvements.

• I have strong analytical, communication, negotiation, problem-solving, and customer experience skills.

We hope to find you a seat at our table!

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$164,200.00 - $205,200.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Chicago/Aon Center

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [email protected] for assistance.