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Job Description
Job Id:
759
# of Openings:
1
Award-Winning Culture
SoftPro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2026 Best Place to Work by the Triangle Business Journal—an honor we’ve earned 14 times since 2012!
If these values resonate with you, we’d love to have you on our team!
What are we looking for?
SoftPro Select team is seeking a Product Owner to join their amazing team. The position can be located in the Raleigh, NC office/hybrid, or as a remote employee. If you are remote, you must be able to work East Coast hours.
As a Product Owner on the Select team at SoftPro, you will serve as the bridge between customer needs and technical execution. You will lead the delivery of new features and application improvements that drive measurable value for our clients and align with SoftPro’s strategic goals. This role requires a blend of customer empathy, technical fluency, and agile leadership to ensure successful outcomes across multiple teams.
What will I do as a Product Owner at SoftPro?
Own your area of the product
What will I need to be successful as a Product Owner at SoftPro?
Required Qualifications
Preferred Qualifications
Why You’ll Love Working Here
Ready to Make an Impact?
Join a team that values innovation, collaboration, and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to Work!
Join Us and Live Our Core Values
At SoftPro, our success is built on the principles we live every day:
Deliver AMAZING Customer Service
Be an AWESOME Teammate
Adopt a Sense of Urgency
Innovate to be Efficient
Produce Quality Work
Take Initiative
Go the Extra Mile
Equal Opportunity Employer
FNF, its affiliates and subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information, or any other characteristic protected by applicable law.
About SoftPro
SoftPro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh, North Carolina.
Why Join SoftPro?
We believe in taking care of our people and fostering a culture of excellence. Here’s what we offer:
SoftPro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh, North Carolina.
Why Join SoftPro?
We believe in taking care of our people and fostering a culture of excellence. Here’s what we offer:
- Comprehensive Benefits: Medical, dental, vision, disability, and more
- Financial Wellness: 401(k) with company match and Employee Stock Purchase Plan
- Generous Paid Time Off: vacation, holidays, and parental leave
- Flexibility: Some positions are eligible for 100% remote work, plus hybrid options for those living near our Raleigh HQ
Award-Winning Culture
SoftPro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2026 Best Place to Work by the Triangle Business Journal—an honor we’ve earned 14 times since 2012!
If these values resonate with you, we’d love to have you on our team!
What are we looking for?
SoftPro Select team is seeking a Product Owner to join their amazing team. The position can be located in the Raleigh, NC office/hybrid, or as a remote employee. If you are remote, you must be able to work East Coast hours.
As a Product Owner on the Select team at SoftPro, you will serve as the bridge between customer needs and technical execution. You will lead the delivery of new features and application improvements that drive measurable value for our clients and align with SoftPro’s strategic goals. This role requires a blend of customer empathy, technical fluency, and agile leadership to ensure successful outcomes across multiple teams.
What will I do as a Product Owner at SoftPro?
Own your area of the product
- Lead and participate in all phases of the software development lifecycle for your assigned items.
- Maintain vision and clarity for your product area(s) as it relates to the overall product vision and mission.
- Serve as the subject matter expert for Select, ensuring alignment with customer workflows and business goals.
- Confidently demo your team’s features to internal and external stakeholders.
- Collaborate with internal teams and external vendors to ensure seamless integration delivery.
- Review or create design/requirements documents to ensure consistency for new features in Select.
Understand your customer
- Develop a deep understanding of customer workflows, especially those related to title and escrow processes.
- Organize calls and other interactions with your customers (internal and external) to identify needs and problems as well as to validate feature requirements and initial designs.
- Validate features to ensure they meet customer needs.
- Be the voice of the customer to the development teams.
Own your backlog
- Maintain a groomed and prioritized backlog.
- Write clear, actionable user stories and acceptance criteria.
- Ensure backlog items are ready for development and aligned with roadmap priorities.
- Hold backlog refinement with the team no less than once a week.
- Work with your team to set project milestones to assist with quarterly planning.
- Coordinate with product management and other key stakeholders to maintain a long-term product area plan.
- Forecast feature release dates and socialize those with key stakeholders.
- Work with product manager, development team, and architecture to identify and prioritize ongoing maintenance work to minimize future issues and take advantage of technical advancements.
Guide and influence your team
- Act as the voice of the customer during agile ceremonies including planning, refinement, and retrospectives.
- Be the liaison between the team and the product manager, stakeholders, end-users, business and customer
- Collaborate with developers, QA, and business analysts to deliver high-quality features.
- Support and mentor junior team members and contribute to a culture of continuous improvement.
Deliver results
- Embody and reinforce an agile mindset with your team by holding yourself and others accountable for maintaining agile methodologies. Call out inefficiencies, provide constructive feedback, and actively collaborate with all team members.
- Ensure timely delivery of features and enhancements.
- Track and report on key metrics such as backlog health, stakeholder satisfaction, and post-release quality.
- Continuously improve processes to increase team velocity and product quality.
What will I need to be successful as a Product Owner at SoftPro?
Required Qualifications
- 3+ years of experience in a Product Owner or Business Analyst role in a software development environment, or 3+ years of experience in the title and escrow or real estate technology industry, or 3+ years of experience with the Select application.
- An understanding of Agile methodologies and experience working in cross-functional teams.
- Excellent communication and stakeholder management skills.
- Ability to write clear user stories and acceptance criteria.
- Strong analytical and problem-solving skills.
- Excellent project management skills.
- Receptive to feedback. Strong sense of awareness and responsibility to performing duties. Continuously seeks opportunities to improve.
- Ability to multi-task, meet deadlines, work in a fast-paced environment.
- Must be able to quickly learn, gather, and demonstrate a thorough understanding of customer requirements.
Preferred Qualifications
- Experience with SQL or data analysis.
- Familiarity with DevOps practices, development tooling, and CI/CD pipelines.
- Ability to understand platform architecture.
Why You’ll Love Working Here
- Be part of a supportive, fun team that values innovation and collaboration.
- Enjoy opportunities for professional growth and continuous learning.
- Make a real difference by helping customers succeed with tools that power the real estate industry.
Ready to Make an Impact?
Join a team that values innovation, collaboration, and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to Work!
Join Us and Live Our Core Values
At SoftPro, our success is built on the principles we live every day:
Deliver AMAZING Customer Service
Be an AWESOME Teammate
Adopt a Sense of Urgency
Innovate to be Efficient
Produce Quality Work
Take Initiative
Go the Extra Mile
Equal Opportunity Employer
FNF, its affiliates and subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information, or any other characteristic protected by applicable law.
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