Senior eCommerce Channel Manager
Job Description
Job Description
Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional® At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact.
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.
The eCommerce Channel Manager is responsible for executing and evolving Kimberly-Clark Professional’s eCommerce Playbook with targeted strategic partners to drive omni-channel growth, elevate customer partnerships, and create a sustainable competitive advantage in this fast-growing channel. Reporting to the eCommerce Director, this role is the subject matter expert that leads targeted teams and partners in delivering best-in-class digital shelf performance that drives growth across all channels.
This role works in close partnership with Kimberly Clark Professional Channel Managers, Customer Marketing Managers, and the Digital Sales team to integrate eCommerce strategies into customer Joint Business Plans (JBPs) and drive measurable value creation. The eCommerce Channel Manager is also responsible for building internal and external eCommerce capability by sharing best practices, tools, and insights.By leveraging Kimberly-Clark Professional’s portfolio of analytics, tools, and digital shelf insights, this role makes data-driven recommendations to customers across assortment, content, pricing, search, and digital marketing to accelerate growth and improve conversion.
About You
In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.
Job responsibilities include:
- Accountable to drive millions of dollars in annualized value creation by leveraging eCommerce playbook with targeted partners with combined scope of revenue over $100MM in sales.
- Own relationship with eCommerce team of targeted partners to improve digital shelf performance across assortment optimization, content enhancements, site search optimization (SSO), pricing strategies, and digital marketing execution. This includes leading monthly eCommerce sessions to present insights, gain alignment on priorities and project manage key initiatives.
- Own integrating eCommerce growth strategies into customer Joint Business Plans and influencing senior leaders at targeted partners during JBP sessions.
- Develop Best Practices to grow business and owns integrating best practices into scalable tools and frameworks. They also are responsible for sharing these best practices directly with Channel Managers, Customer Marketing and Digital Sales.
- Utilize analytics and digital shelf insights to identify opportunities, prioritize actions, and measure results.
- Deliver customer-facing recommendations and presentations that clearly articulate performance drivers, opportunities, and ROI.
- Partner with the Commercial Capability team to continuously improve the eCommerce Playbook, build training material and drive organizational capability development.
- Success Measures:
- Achievement of eCommerce growth targets and value creation objectives with priority partners.
- Improved digital shelf performance metrics including availability, content quality, search visibility, and conversion.
- Successful integration of eCommerce strategies into Joint Business Plans.
- Increased eCommerce capability across internal teams and customers.
To succeed in this role, you will need the following qualifications:
- Bachelor’s degree in business, marketing, or related field required; MBA preferred.
- 7+ years overall experience and 5+ years of experience in eCommerce, digital sales, customer marketing, or commercial execution.
- Proven proficiency executing eCommerce playbooks including assortment, content, site search optimization, pricing strategies, and digital marketing.
- Strong analytical capability with the ability to translate insights into clear, actionable recommendations.
- Excellent collaboration, influencing, and presentation skills.
- Experience working cross-functionally with sales, marketing, analytics, and commercial capability teams.
- Strong sales management mindset with the ability to influence without authority.
- Highly organized, results-oriented, and comfortable operating in a fast-paced, evolving environment.
Led by Purpose. Driven by You.
Total Benefits
We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.
Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see https://www.mykcbenefits.com/ca/newhire
Flex That Works at Kimberly-Clark
We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print….
For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of local policies.
This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.
#LI-Hybrid