
Lead Operational Analytics
Job Description
At Franciscan, our Lead Operations Analytics provide critical leadership and collaborate with a team of BI Analysts to provide business guidance and recommendations to stakeholders, including identifying opportunities to improve efficiency and productivity. In this role you will develop, publish, and interpret reports and dashboards using BI tools, including data collection from operational, clinical, and financial data sources using SQL and ETL tools, analytical data modeling, and operational and financial metrics design. You will also spearhead analytics projects that measure patient access and satisfaction by providing technical expertise, project management skills, and general guidance to a team of data developers.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
This position reports to the VP of Patient Engagement and Access.
Provide leadership and technical expertise to BI developers.
Partner with Access Optimization leadership to execute projects.
Review and guide team members on logic/programming.
Develop and publish ad-hoc/standard reports (SQL/ETL/Power BI).
Analyze data to identify trends, patterns, and outliers.
Manage day-to-day project aspects (Scope, Budget, Risk).
Manage maintenance schedules and ensure policy compliance.
Responsible for operational stability of tools.
Monitor and recommend upgrades to infrastructure.
QUALFICATIONS
Required Bachelor's Degree Computer Science, Business, Healthcare Management, Information Systems, or related field
Required Master's Degree MBA
5 years relevant experience designing and developing interactive data-driven applications in a healthcare organization & leading teams and enterprise-wide BI-related solutions through project inception to execution in a healthcare organization. Required
1 year Experience with Microsoft Business Intelligence development and architecture, including Power BI, SQL Server Management Studio, SSRS, SSAS, SSIS, Visual Studio Required
1 year Experience in the development of ETL processes, T-SQL (stored procedures, triggers, views) Required
1 year Experience with Epic Cogito, Clarity, Caboodle, and Access data model Required
Cogito - EPIC Required
Epic-Clarity Data Model - EPIC Required
Caboodle Data Model - EPIC Required
Licensure - . Access Data Model
Licensure - . SQL Business Intelligence Development
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.