Renewals Specialist (French/English)
Job Description
We are looking for a Renewals Specialist to join our Customer Success team in Ireland.
What does a Renewals Specialist at CoderPad do?
CoderPad Renewals Specialists play a pivotal role in protecting and growing the revenue base that powers our mission. You will own the end-to-end renewal process for our low-touch and tech-touch customer segment — accounts under $20k ARR — ensuring customers continue to see value in CoderPad and renew on time, every time.
As the global leader in the technical interview space (4,000+ customers in 165+ countries), our Customer Success team is dedicated to helping technical teams hire with confidence. As a Renewals Specialist, you will leverage AI-powered automation, data-driven outreach, and cross-functional collaboration to manage a high-volume book of business and drive measurable retention outcomes.
This role reports to the VP, Customer Success.
This role is located in Ireland and works remotely, 100%.
We are looking for a Renewals Specialist to join our Customer Success team in Ireland.
What does a Renewals Specialist at CoderPad do?
CoderPad Renewals Specialists play a pivotal role in protecting and growing the revenue base that powers our mission. You will own the end-to-end renewal process for our low-touch and tech-touch customer segment — accounts under $20k ARR — ensuring customers continue to see value in CoderPad and renew on time, every time.
As the global leader in the technical interview space (4,000+ customers in 165+ countries), our Customer Success team is dedicated to helping technical teams hire with confidence. As a Renewals Specialist, you will leverage AI-powered automation, data-driven outreach, and cross-functional collaboration to manage a high-volume book of business and drive measurable retention outcomes.
This role reports to the VP, Customer Success.
This role is located in Ireland and works remotely, 100%.
The CoderPad Interview Process
For this role our process includes the following steps:
- Recruiter screen with Mathilde, People Ops (20 minutes) in french
- Hiring manager interview with Amanda Perry, VP Customer Success (45 minutes) in english
- Skills assessment on our platform
- Values interview + Team interview + Cross-functional Interview (30 minutes each) in english or french
- CEO discussion - (30 minutes) in english