Unit Support Coordinator - MICU

Job Summary

• The unit support coordinator provides guests information, as well as, supports the efforts of the unit staff.
• The unit support coordinator performs designated duties under the supervision of a professional nurse in addition to handling clerical and specific administrative tasks for the nursing unit.
• This includes assembling patient records, answering phones and patient calls.
• Other duties include ordering and ensuring delivery of supplies, timekeeping via Kronos, welcome of new patients and families to the unit, orientation to patient / family areas of the unit, answering call lights, and other related functions as needed.
• Additionally, the unit support coordinator can assist the unit leaders in disseminating pertinent information to the staff.

Qualifications

Education Requirements

 

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

MICU Department Overview

•  21 bed unit
• The Reading Hospital is a Level I Trauma Center and has a rapidly expanding Cardiothoracic and Neurosurgical Programs.
• Experience working with a variety of different, complex patient populations including Multi-System Organ Dysfunction, Cardiac Arrest, including Therapeutic Temperature Management, Critical Condition(s) with Underlying Psychiatric Component, Respiratory Failure, Hepato-Renal Disease, Acute Kidney Failure requiring Renal Replacement Therapy, CVA w/ post-thrombolytic therapy and/or mechanical thrombectomy.

Why Reading Hospital?

• 2025 America’s 50 Best Hospitals Award
• Recipient of Excellence Award: Stroke Care, Neurosciences, Pulmonary Care, and Critical Care
• Magnet Status
• Level 1 Trauma Center
• Ranked Among Top Ten Hospitals in Pennsylvania
• 5-Star Rating for Overall Hospital Quality
• Vizient Graduate Nurse Residency Program for all new RN grads

Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour

Overview

Tower Health is a regional healthcare system serving communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Education Requirements

 

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

MICU Department Overview

•  21 bed unit
• The Reading Hospital is a Level I Trauma Center and has a rapidly expanding Cardiothoracic and Neurosurgical Programs.
• Experience working with a variety of different, complex patient populations including Multi-System Organ Dysfunction, Cardiac Arrest, including Therapeutic Temperature Management, Critical Condition(s) with Underlying Psychiatric Component, Respiratory Failure, Hepato-Renal Disease, Acute Kidney Failure requiring Renal Replacement Therapy, CVA w/ post-thrombolytic therapy and/or mechanical thrombectomy.

Why Reading Hospital?

• 2025 America’s 50 Best Hospitals Award
• Recipient of Excellence Award: Stroke Care, Neurosciences, Pulmonary Care, and Critical Care
• Magnet Status
• Level 1 Trauma Center
• Ranked Among Top Ten Hospitals in Pennsylvania
• 5-Star Rating for Overall Hospital Quality
• Vizient Graduate Nurse Residency Program for all new RN grads

Discover why our hospital is a great place to work—take a virtual tour of our facility here: Reading Hospital Virtual Tour

• The unit support coordinator provides guests information, as well as, supports the efforts of the unit staff.
• The unit support coordinator performs designated duties under the supervision of a professional nurse in addition to handling clerical and specific administrative tasks for the nursing unit.
• This includes assembling patient records, answering phones and patient calls.
• Other duties include ordering and ensuring delivery of supplies, timekeeping via Kronos, welcome of new patients and families to the unit, orientation to patient / family areas of the unit, answering call lights, and other related functions as needed.
• Additionally, the unit support coordinator can assist the unit leaders in disseminating pertinent information to the staff.