Job Description
Inside Product Specialist 1, Cloud Solutions Specialist
At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.
Join us to do the best work of your career and make a profound social impact as an Inside Product Specialist 1 on our Dell Cloud Software & Security Sales team in Round Rock, TX.
What you’ll achieve:
As a Specialist, you will learn the portfolio and assist with quoting, configuration checks, and availability confirmations. You will prepare pricing and product information for Inside Sales representatives and customers. You will build foundational skills in communication, systems, and customer service.
You will:
- Manage a large portfolio of accounts, driving inbound and outbound software sales
- Sell and position 200+ solutions, primarily Microsoft, while growing recurring revenue within existing accounts
- Use AI-enabled tools and a strategic sales approach to identify customer needs and recommend solutions
- Create simple quotes and verify SKU details, promotions, and delivery dates
- Respond to routine inquiries via phone/chat/web/email with clear updates
- Continuously learn through training and develop expertise in software solutions in a quota-driven environment
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
1-4 years of related experience
Comfort using AI tools and technology for productivity
Proficiency with Excel and ability to manage large datasets
Excellent attention to detail, time management, strong customer service mindset
Desirable Requirements
Bachelor’s degree in Business/Marketing/Engineering or related field.
General industry and competitor knowledge
Compensation
Dell is committed to fair and equitable compensation practices. The total targeted compensation for this position is $62,160 - $85,470.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.