Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Network & Svcs Operation Associate based in India.
This role focuses on supporting global network billing operations and ensuring accurate, timely resolution of billing issues, disputes, and service-related queries. You will play a key part in maintaining billing integrity by investigating discrepancies, validating data across systems, and ensuring customers remain up to date with payments. The position sits within a fast-paced operational environment where precision, analytical thinking, and strong communication are essential. You will collaborate with internal teams and external stakeholders to identify root causes of issues and prevent recurrence through structured problem management. The work also involves handling invoicing processes, contract validation, and billing adjustments while adhering to defined SLAs. This is a great opportunity to develop expertise in network billing operations within a global, high-performance organization.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Network & Svcs Operation Associate based in India.
This role focuses on supporting global network billing operations and ensuring accurate, timely resolution of billing issues, disputes, and service-related queries. You will play a key part in maintaining billing integrity by investigating discrepancies, validating data across systems, and ensuring customers remain up to date with payments. The position sits within a fast-paced operational environment where precision, analytical thinking, and strong communication are essential. You will collaborate with internal teams and external stakeholders to identify root causes of issues and prevent recurrence through structured problem management. The work also involves handling invoicing processes, contract validation, and billing adjustments while adhering to defined SLAs. This is a great opportunity to develop expertise in network billing operations within a global, high-performance organization.
