Program Support Specialist (Patient Support)

• Onboarding Patients/Doctors/HCP (Healthcare professionals) onto the program that our pharmaceutical client has initiated,

• Promoting adherence by following up with patients virtually (WhatsApp & Email Inquiries)

• Adhoc tasks
  • Handle urgent client requests or special cases.
  • Coordinate with tech for any updates required through backend

• Tracking and reporting Adverse Events/Pharmacovigilance's (AE PV)

• Review & reconcile weekly enrolment data (digital & manual enrolments), update master tracker and report to the client

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.