Neighbourhood Response Officer

Location: Maidstone – County Gate – Hybrid

Salary: £37,607 - £43,780 per annum pro rata   (£18,803 pro rata'd)

Hours: 18 hours per week –Monday & Tuesday all day & Wednesday 9-1pm

Contract Type: Permanent

This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 

We have a rare and exciting position available for a customer-focused Neighbourhood Response Officer to join us in the Kent team covering, but not limited to, the Tonbridge & Malling area.

You’ll be working collaboratively with our residents and external agencies to ensure that our estates are kept clean and safe and any improvements are identified, planned and delivered.

Ensuring vulnerable customers are supported and that any anti-social behaviour is addressed and prevented.

To find out more about the Neighbourhood Response Officer role, please click on this video - NRO

If this sounds like an opportunity for you then please review the full role profile before applying  - Neighbourhood Response Officer

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more  here

To find out more about who we are and what we do, please click here   

Closing Date: Wednesday 17th June 2026 at midnight.  

This is a hybrid role with a base location at our offices in Maidstone.

Candidates will be expected to carry out shadow visits and attend the office when required as part of the training and induction process. You will also be required to attend the office at least one day per month for meetings.

Applicants must be able to travel across the Kent region as required so access to own vehicle is essential. Occasional travel across the South region may be required as and when needed

This post is subject to Basic Criminal Record Check Clearance.

At Clarion Housing Group, we support the responsible use of AI.  Here is your guide to using AI during your recruitment process.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.