Scrum Master / Team Coach

  Position: Scrum Master / Team Coach Reports to: People Manager, Agile Centre Position Term: Full Time Permanent Primary Location: Mississauga, Ontario, Canada Workplace Type: Hybrid     Job Purpose The Scrum Master / Team Coach plays a key servant leadership role in the delivery of successful technology solutions that support business growth and innovation at World Vision Canada.   As a member of the Digital Division, this position leads one or more cross-functional Scrum / SAFe teams in delivering the highest possible business value. Embrace, promote, model, mentor and evolve Scaled Agile Framework (SAFe), Scrum, LEAN, and Agile principles throughout the entire Digital Division and even into the rest of the organization.   Believe in, embody, and embrace servant leadership. We Lead by Example.   Responsibilities Scrum Team Leadership Proactively plan and manage Sprints for your Scrum Team Lead relevant Scrum / SAFe ceremonies including Grooming, Sprint Planning, Daily Standups, Team Demos, Sprint Retrospectives Proactively create and manage Scrum / SAFe Team artifacts including backlogs, Sprints, Epics, Business / Enabler Stories, Releases, PI Plan components, Retrospectives, and Sprint Reports Play a critical role in SAFe program-level ceremonies including Portfolio Intake, Release Planning, Scrum of Scrums, and Program Retrospectives Planning and Management of Business Value Delivery Actively manage delivery of value through Stories throughout the cadence of Sprints and Product Increments. This includes team productivity, velocity, completion rate, and overall product quality. Proactively enable and promote the Flow of work by working to remove impediments and timely aligning of cross-team dependencies (may include managing vendors, freelancers, and volunteers as well as working with non-agile teams). Proactively collaborate with fellow Scrum Master(s), PI Release Manager(s), Portfolio Manager(s), Program manager(s), Project Manager(s), as well as external Partners / Vendors to deliver shared business value. Appropriately escalate program-level and portfolio-level issues as well as opportunities. Modelling Agile / LEAN / SAFe Principles Embrace, promote, model, mentor, and evolve Agile / Scrum / SAFe / LEAN principles including: Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan Focus on business and customer value Transparency of Execution Expect and anticipate change Relentless improvement Decentralized decision making through multi-function self-managing teams  Continuous iterative solution design and architecture Innovation and Relentless Improvement Invest time to gain the invaluable understanding of WVC organizational strategic goals, priorities, and challenges as well as Partnership initiatives Collaboratively innovate and identify areas of improvements to achieve increased business value, decreased risks, staff engagement, organization effectiveness, and more; Employ organizational adopted tools and best practices to facilitate process improvement efforts and contribute to the realization of the strategic goals Actively collaborate with other staff and teams to constantly improve and refine the solution delivery framework Champion, promote, and adopt innovation within day-to-day work, team activities, and the organization as a whole Qualifications   University or college undergraduate degree in a related field Current Scrum Master Certification 2+ Years of experience working in any of Scrum / Scaled Scrum / Scaled Agile Framework SAFe 5+ Years of experience in managing multiple digital / IT projects specifically related to Web / Ecommerce / CRM / IT solutions Demonstrated experience in leading or co-leading organizations through Agile adoption and continuous improvement Demonstrated ability of effectively working in dynamic (constantly evolving) results-driven environments with competing stakeholder requirements and delivery timelines Demonstrated high level of personal ownership, collaborative team work, holistic value-centric perspective, work adaptability, and innovation Demonstrated history of continuous learning, relentless improvement, openness to new ideas, healthy attitude to failures, and personal drive to grow Demonstrated collaboration, organizational, interpersonal, communication, conflict management, problem solving, change management, attention to detail, decision making, and analytical skills Demonstrated knowledge of web technologies and digital best practices Preferred / Beneficial Current Scaled Agile Framework Certification (version 3 or 4) Why Consider Us?    Our competitive compensation & benefits include: Health Spending Account Up to 6% matched pension contributions Parental leave top-up Generous paid vacation, sick days, wellness and personal days Office closed extra days before long weekends (6x/year) World Vision Canada has consistently been awarded Canada and GTA top employer awards. We are Canada’s largest development, relief, and advocacy non-profit organization.   #LI-Hybrid