Dealer Trainee - Part Time (Harrah's Atlantic City)
Job Description
• Delivers great customer service by learning core games offered by the property in a friendly and helpful manner with an upbeat/positive attitude.
• Support and always maintain property courtesy guidelines.
• Perform other duties as assigned.
• Presents oneself in a polished, professional, and service-minded way and encourages others to do the same.
• Learn how to demonstrates an effective working knowledge of dealing policies and gaming procedures
• Learn how to deal games in accordance with internal controls and the New Jersey Division of Gaming regulations and company policy.
• Able to learn applicable departmental dealer efficiency metrics.
• Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
• Responsible for learning the protection and control of the game.
• Learn how to exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
Must be able to read, write, speak and understand English. This position will require an NJ CER License. Candidates are responsible for obtaining the required licensure.
• Excellent customer service skills are essential
• Must be able to perform basic math quickly
• Must be able to get along with co-workers and work as a team
• Must present a well-groomed appearance
• Well-developed interpersonal skills
• Must enjoy entertaining and communicating with the public
• Must be able to pass a math test and customer service focused panel before being accepted to this training program.
• Must be able to work varied shifts during a 24-hour period, weekends and holidays are required as needed.
• Must be able to respond calmly and make rational decisions when handling employee conflicts or stressful customer interactions.