Mail Processing Specialist I

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

• Support of all systems’ related matters for the NPMC, such as upgrades, planned and unplanned outages, installs, general maintenance, and troubleshooting of applications.
• Testing and validating physical mail for alternative methods of communication to improve the customer experience.
• Analysis of all GEICO mailed documents and business updates impacting NPMC.
• Presenting results to a variety of business and technical areas at all levels of management.
• Creating and implementing new practices and applications to best support NPMCs business

• Understanding of data servers and network connections
• Proven attention to detail, strong critical thinking, and effective problem-solving skills
• Insurance business acumen to best support business changes impacting NPMC practices.
• Experience in writing business requirements & test plans.
• Proficiency with Microsoft Office products to include word, excel, PowerPoint.
• Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.
• Must be able to learn and apply large amounts of technical and procedural information and follow processes that have been published.
• Must be able to communicate in a clear, concise, professional oral or written manner, to be understood by customers, clients, co-workers, and other employees of the organization.
• May be required to be on call for production support.
• Must be able to concentrate and demonstrate a capacity for learning technical concepts and adapting to new technologies quickly.

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.