New York Boutique Sales Associate - Carolina Herrera (Fashion)

The Opportunity

The Sales Associate is responsible for achieving sales goals and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures, and directives.  

What you'll get to do

Sales Generation: 

• Achieve sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends 

Customer Service: 

• Provide the highest level of customer service
• Build and maintain repeat clientele by utilizing clienteling tools
• Resolve all client problems and complaints quickly and effectively 

Operations: 

• Ensure facility maintenance, presentation and organization
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of Shipping/Receiving protocol, policies, and paperwork
• Participate in physical inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs, and meetings as directed by store management 

A reasonable estimate of the current hourly rate is $26/hour-$29/hour USD.

We'd love to meet you if you have

• Minimum 3-5 years retail sales, preferably luxury market.
• Excellent communication, organizational, and interpersonal skills. 
• Ability to lift up to 25 lbs, frequent standing/walking

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview. 

A few things you'll love about us