US Group Account Director

US Group Account Director 

We’re on a mission to redefine B2B agency capabilities. Our approach goes further than just MQLs, developing strategies that drive post-sale impact and foster deeper, more meaningful customer relationships. 

Our talented, flexible team operates on three core principles: inventive, constantly seeking new solutions; authentic, committed to our true selves; and ambitious, daring to challenge norms. 

Role: 

Group Account Director at Ledger Bennett, you will serve as a premier strategic visionary and a key driver of agency growth. You will command a substantial portfolio of enterprise accounts, spearheading macro-level marketing strategies that align with our clients’ overarching business objectives. 

This executive leadership role demands a proven track record of inspiring cross-functional specialist teams, cultivating high-value C-suite partnerships, and unlocking exponential organic revenue growth. You will be the ultimate champion of bold, award-winning, insight-driven B2B programs that redefine industry standards and deliver transformative business impact. 

Measuring Success: 

• Commercial performance vs. forecast (individual client level) 

• Growth and retention of allocated accounts 

• Delivery of award-worthy work across allocated clients 

• Client satisfaction results of allocated clients 

• Contribution to team development, culture, and cross-agency collaboration 

Overview of Responsibilities: 

Client Direction: 

• Cultivate and own executive-level relationships with key client contacts, actively identifying opportunities to establish new senior stakeholder connections. 

• Expertly orchestrate internal specialist teams to ensure flawless delivery against strategic scopes of work, maximizing results and fostering growth opportunities. 

• Develop clear, intentional scopes of work that align with agency capabilities and empower the team to produce exceptional results. 

• Proactively develop and manage strategic growth plans to identify significant cross-sell and service expansion opportunities. 

• Continuously monitor account health, proactively identifying and mitigating potential risks and concerns. 
   

Team Management:  

• Manage a team of Account Managers, providing opportunities for education and development in alignment with career paths. 

• Lead quarterly performance meetings to support key areas of development 

• Collaborate with global Client Services team to ensure consistencies in processes and quality of deliverables  
   

Project Direction: 

• Assume ultimate ownership for the successful, on-time, and on-budget completion of critical client projects and strategic initiatives, ensuring exemplary results. 

• Leverage Monday.com and other advanced project management software to maintain highly organized direction and transparent status updates. 

• Craft concise, strategic briefs that provide explicit direction, setting specialist teams up for the highest standard of work. 
   

Commercial Management: 

• Take full accountability for an assigned portfolio of clients, demonstrating an in-depth understanding of annual forecasts and consistently delivering against commercial targets. 

• Rigorously maintain consistent billing plans and commercial reports within Monday.com and other agency documentation. 

• Provide weekly, astute reporting on commercial risks and opportunities across clients, outlining proactive strategies to close existing gaps. 

• Contribute definitive insights to quarterly forecasting, offering a strategic perspective on client revenue pacing. 
   

B2B Marketing: 

• Consistently demonstrate thought leadership by staying ahead of B2B Marketing best practices and technological advancements, continuously building a strong knowledge base across brand media, demand generation, and ABM. 

• Set the standard for professional growth and education, actively mentoring junior members of the client services team and cross-functional team members. 

• Share sophisticated insights with internal teams and clients to critically inform strategy and creative. 

• Embrace a challenger mindset, consistently pushing for smart, bold, and impactful work over safe solutions. 

Essential: Required Experience & Skills: 

• 10+ years of agency experience, with a proven track record of managing and growing significant client portfolios. 

• 8+ years of progressive B2B marketing with proven ability to act as a primary strategic guide for clients and orchestrate complex, integrated B2B marketing programs. 

• Demonstrated mastery in developing and managing large, complex strategies for enterprise accounts. 

• Exceptional commercial acumen, with a documented history of consistently exceeding significant revenue targets. 

• Outstanding ability to build and nurture relationships, possessing immediate gravitas with senior and executive-level clients. 

• Highly adept at leading and unifying multi-disciplinary teams to execute fully integrated campaigns with precision and strategic foresight. 

• Integrated Campaign Management: Extensive experience in leading multi-disciplinary teams to deliver cohesive, results-driven integrated marketing campaigns. 

• Proficient understanding of performance marketing, with significant experience in strategically overseeing paid media, ABM, and SEO/GEO initiatives. 

• Superior writing and communication skills—clear, compelling, and strategically impactful, capable of influencing senior stakeholders. 

• Advanced proficiency with project management tools (e.g., Monday.com) and sophisticated performance data analysis and reporting. 

Nice To Have: 

• Experience with technology, SaaS, or professional services clients. 

• Knowledge of marketing automation, CRM systems, and ABM platforms. 

• Familiarity with the Revenue Team™ concept and integrated agency models. 

Location & Working Model: 

• Based in New York, NY, region with a flexible, hybrid working model. 

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