Retail Branch Manager

Want to join a progressive, stable and growing organization where you can build a career?

Retail Branch Manager – Staunton, Waynesboro, Augusta County

DuPont Community Credit Union (DCCU) is currently seeking qualified candidates for a Retail Branch Manager to join one of our Staunton, Waynesboro, Augusta County locations. If you have a passion for serving others to help them achieve their financial goals, then this may be the perfect position for you! 

What You’ll have the Opportunity to do:

• Aid in effectively managing the entire member experience upon visiting the branch
• Conduct observation and coaching of staff 
• Conduct financial transactions, open new accounts, and assist members with loans
• Communicate and implement service strategies and techniques to foster greater member relationships and satisfaction and monitor the level of quality service to members through a versatile, well-trained, highly qualified, and highly motivated staff
• Lead and conduct weekly staff meetings, 
• Track and post weekly sales goals and results
• Coach and counsel staff on sales and service performance
• Provide development opportunities for employees
• Foster an engaging and inclusive work environment
• Generate new business by providing consultative approaches to matching retail products and services to existing members to include outbound calls to potential business members. 

What You’ll Bring to the Table

• Four-year degree or equivalent work experience with a retail focused background, demonstrated leadership ability, and a minimum of 2 years of supervisory experience
• Strong leadership, direction, and supervision to entire branch office
• Passion for building trusted relationships with staff and members
• Excellent communication skills
• Strong ability to assess needs, implement plans, and handle confidential information
• Strong entrepreneurial spirit
• Passion for creating an exceptional service culture.

What We Bring to the Table

• Meaningful work that is highly impactful to the membership and community.
• Opportunities for development and career growth.
• Access to a competitive salary and benefits, including health insurance and retirement plans.
• Excellent working conditions, work hours, and work-life balance.
• Community involvement opportunities.

Who We Are

Founded in 1959, DCCU is a financial leader in the Shenandoah Valley, currently serving over 123,000 members, with over $2 Billion in Assets. At DCCU, we go beyond transactions and truly want to help our members achieve financial success by aligning them with the right products and services to help make a difference in their lives. This is a great opportunity to join a well-respected and growing financial institution offering meaningful work that impacts our community.

Qualified individuals should apply on-line only by Monday, June 22, 2026.

On-line applications/resumes can be submitted by visiting www.mydccu.com.

Follow the careers link on the homepage.

At DuPont Community Credit Union our goal is to be a diverse workforce that is representative, at all job levels, of the community we serve. We are an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.