Field Service Technician - WI, MI, IN, IL. KY, MO, VA, OH

Responsibilities / Tasks

Duties and Responsibilities include, but are not limited to the following:

• Travel to customer sites to perform preventive maintenance and emergency service
• Performs new machine installation, commissioning and customer training
• Ability to troubleshoot mechanical issues and communicate effectively with customers
• Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up
• Acts in a professional, courteous and business-like manner to enhance the company in the market place

Other duties may be assigned as needed to Profile valid for all Individual Contributors

Your Profile / Qualifications

• A minimum of 5 years working with mechanical equipment
• Extensive Travel, up to 75%
• Ability to work up to 12 hours at times
• Availability for occasional weekend work
• Understanding of Hand Tools and mechanical techniques
• Computer Literate
• Some technical writing skills
• Ability to read Schematics, Diagrams and Technical manuals
• Must be able to function well, in an unsupervised position
• Must have a valid driver license
• Must be able to discuss technically complex issues with non-technical people
• Good organizational skills, particularly on site, are criticalA minimum of a High School education is required

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