Data Analyst
Job Description
From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.
Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.
And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.
We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.
Position Overview:
We are seeking a detail-oriented and proactive Data Analyst to join our Business Intelligence Operations team. In this role, you will support data quality, enrichment, and analysis initiatives across CRM and related systems, ensuring data is accurate, consistent, and aligned to organisational standards. You will perform tasks such as data validation, account mapping, de-duplication, and data matching, while also contributing to insights generation and reporting. The role requires strong Excel skills, a solid analytical mindset, and the ability to work independently to identify and resolve data issues.
Key Responsibilities:
Data Enrichment, Quality and Analysis
Research, create, and maintain account and contact records within CRM systems in line with defined project and business requirements.
Validate, update, and manage key data fields including company attributes, contact roles, account hierarchies, and segmentation.
Enrich and enhance datasets using approved internal and external sources to improve accuracy, completeness, and usability.
Apply and uphold standardised naming conventions, data logic, and business rules when creating or updating records.
Analyse data sets to identify inconsistencies, gaps, and opportunities for improvement, taking corrective action where appropriate.
Maintain clear audit trails and documentation of data updates and enrichment activities.
Project Execution and Collaboration
Independently deliver assigned data initiatives within agreed timelines, ensuring adherence to quality and governance standards.
Collaborate with BI, operations, and cross-functional teams to interpret data requirements, field definitions, and validation rules.
Proactively identify recurring data issues, trends, and root causes, and recommend process improvements.
Contribute to the continuous improvement and standardisation of data enrichment processes, tools, and best practices.
Provide regular progress updates and escalate risks or blockers as needed.
Governance and Reporting
Ensure all data updates align with established data governance frameworks and organisational standards.
Support reporting and basic analysis efforts by preparing clean, reliable datasets for downstream use.
Produce clear, structured documentation of processes, methodologies, and project outputs.
Participate actively in team discussions, sharing insights and contributing to data quality improvement initiatives.
Required Experience:
2-3 years’ experience as a Data Analyst or in a similar role.
Bachelor’s degree preferred, or equivalent combination of education, certification, and relevant experience.
Strong attention to detail and ability to follow structured processes.
Strong proficiency in Excel (e.g. data manipulation, functions, basic analysis); experience with Salesforce or other CRM platforms preferred.
Experience with data research techniques and professional networking platforms (LinkedIn, ZoomInfo, etc.) is a plus.
Strong research, documentation, and problem-solving skills.
Clear and professional written and verbal communication skills.
Attributes:
Curious and proactive, with the ability to identify data gaps and propose improvements.
Analytical thinker with a strong focus on accuracy, consistency, and data integrity.
Organised and accountable, with the ability to manage multiple priorities independently.
Collaborative and solution-oriented, with a continuous improvement mindset.
Comfortable working with structured processes while contributing ideas to enhance them.
We’re obsessed with making this the best job you’ve ever had!
We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
Have confidence in your health with our offered Medical Aid Scheme.
Invest in our competitive Personal Pension plan and help set you up for your future.
Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, and finish early 6 times a year with our ‘Flexi’ scheme.
Further your professional development with our Tuition Reimbursement Schemes
Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!
About Us
From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge?
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!