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Project/Engagement Manager - Sweden

Stockholm, Stockholm County, SwedenPosted 2 months ago
ContracthybridNot Applicable

Job Description

  • Lead the delivery team throughout the engagement, often in collaboration with a services Partner.
  • Manage the engagement governance, internal and external stakeholders, communications, timeline, scope, risk, change management, quality, resourcing, reporting, and financials.
  • Work with the Sales Account Team, Partner, and Customer to fully understand the engagement at hand; including challenges, risks, issues and value being delivered, as well as devising mitigation strategies as necessary.
  • Understand the goals and align the deliverables accordingly.
  • Apply expertise from the NowCreate methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success and adoption.
  • Be the single point of contact to encourage collaboration and customer agreement on proposed solutions.
  • Mentor Expert Services and/or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
  • Identify gaps between actuals and plan of record, proposing solutions, escalating as needed.

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI’s potential impact on the function or industry. 
  • Extensive progressive and relevant experience as part of a professional services organization; or equivalent education/experience
  • Ability to travel up to 40%
  • Industry domain expertise in the SaaS environment
  • Creativity with comfort running complex projects independently
  • Experience driving complex issues through analysis and resolution
  • Experience working collaboratively both in and across various teams / departments
  • Right to work in the country applied to 
  • Fluent in Swedish (preferably native) and English
  • Focus on value delivered to the customer

Remote Opportunity

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Project/Engagement Manager - Sweden at Lifted, an Upwork Company™ | Renata