URBN Executive IT Support Lead

URBN is looking for an Executive IT Support Lead that will deliver high-touch, "white-glove" technical assistance to the senior leadership and executive teams at URBN, ensuring our most critical stakeholders have a seamless technology experience. In addition to direct support, this role acts as a primary escalation point for the Navy Yard support team, overseeing SLA compliance, incident management, and high-visibility corporate events. The successful candidate will demonstrate a composed demeanor in high-pressure scenarios, coupled with the business acumen and discretion necessary to navigate complex organizational dynamics.